How To Fix TD749 - PC Editor could not be called (Unknown character format <&1>)

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 749

• Message text: PC Editor could not be called (Unknown character format <&1>)

What causes this issue?

The PC editor could not be called due to an unknown character format.

System Response

The system automatically calls the line editor.

How to fix this error?

Please check and see which character formats in the text are unknown.
In the new PC editor, all of the styles you use must be defined in the
text's corresponding style or form.
You can use the editor's syntax check function (Text -> Check ->
simple) to alter formats. You check all window texts for a specific
form in the form maintenance transaction using the path Form -> Check
-> Texts.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD749 - PC Editor could not be called (Unknown character format <&1>) ?

  The SAP error message TD749, which states "PC Editor could not be called (Unknown character format <&1>)", typically occurs when there is an issue with the character format or encoding of the text being processed in the SAP system. This error is often encountered when trying to edit or display text in the SAP GUI, particularly when using the PC Editor for text documents or other text-related functionalities.
  Cause:
  
  Unsupported Character Format: The error indicates that the character format being used is not recognized by the SAP system. This can happen if the text contains special characters or is encoded in a format that SAP does not support.
  Incorrect Configuration: The SAP GUI or the underlying system may not be properly configured to handle certain character sets or encodings.
  Corrupted Data: The data being processed may be corrupted or improperly formatted, leading to issues when the system attempts to render it.
  
  Solution:
  
  Check Character Encoding: Ensure that the text being processed is in a supported character encoding format (e.g., UTF-8, ISO-8859-1). If the text is coming from an external source, try converting it to a compatible format.
  Update SAP GUI: Make sure you are using the latest version of the SAP GUI. Sometimes, older versions may have bugs or limitations in handling certain character formats.
  Review System Settings: Check the system settings related to character encoding and ensure they are configured correctly. This may involve checking the settings in transaction RZ10 for profile parameters related to character sets.
  Use Alternative Editors: If the PC Editor is not working, consider using alternative text editors or tools within SAP that may handle the text differently.
  Data Validation: Validate the data being processed to ensure it does not contain any unsupported characters or formats. This may involve cleaning or sanitizing the input data.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is a recurring issue or if it affects multiple users.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to text handling and character encoding to better understand the supported formats and configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the TD749 error in your SAP environment.