How To Fix TD620 - Error calling the program for processing format '&'

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 620

• Message text: Error calling the program for processing format '&'

What causes this issue?

The text format specified requires that an external word processor is
called. An error occurred when this word processor was called.
Possible reasons for this exception can be:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The external word processor is not installed or is incorrectly installed
on the frontend.
The word processor could not be started.
An error occurred during communication with the word processor.
An error occurred during transmission of the text data.
...

System Response

The required function is not executed.

How to fix this error?

SAPscript forwards the text module to appropriate function modules
which set up the connection to the respective word processing program.
These function modules return the exception COMMUNICATION which states
that an error occurred when this word processing program was called.
For information on the error which has occurred, please refer to
the documentation on the function modules:
EDIT_TEXT_FORMAT_xxx
PRINT_TEXT_FORMAT_xxx
CHECK_TEXT_FORMAT
xxx stands for the format specified above.
The word processing program called sometimes also displays an error
message. If this is the case, you should also refer to the
documentation on this word processor for appropriate measures to
correct the error which has occurred.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD620 - Error calling the program for processing format '&' ?

  The SAP error message TD620, which states "Error calling the program for processing format '&'", typically occurs in the context of output processing, such as when generating print layouts or sending output via email or other formats. This error can arise due to various reasons, including configuration issues, missing programs, or problems with the output format itself.
  Causes of TD620 Error
  
  
  Missing or Incorrect Output Program: The program that is supposed to handle the output format may be missing or incorrectly configured in the system.
  
  
  Incorrect Output Format: The specified output format may not be supported or may not be correctly defined in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to execute the program associated with the output format.
  
  
  Configuration Issues: There may be issues in the configuration of the output type or the associated processing routines.
  
  
  Program Errors: The program that is supposed to process the output may contain errors or may not be functioning correctly.
  
  
  Solutions to TD620 Error
  
  
  Check Output Configuration:
  
  Go to the output type configuration (transaction code NACE) and verify that the output type is correctly configured.
  Ensure that the correct program and form routine are assigned to the output type.
  
  
  
  Verify Program Existence:
  
  Check if the program associated with the output format exists in the system. You can do this by using transaction SE38 or SE80 to look for the program name.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the program. You can check this using transaction SU53 or by consulting with your security team.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can set breakpoints in the program to identify where the error occurs.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  NACE (Output Types Configuration)
  SE38 (ABAP Program Execution)
  SE80 (Object Navigator)
  SLG1 (Application Log)
  
  
  
  Common Output Types: 
  
  Different modules (like SD, MM, etc.) have their own output types, and the configuration can vary based on the module.
  
  
  
  Debugging Tools: 
  
  Familiarize yourself with debugging tools in SAP to troubleshoot issues effectively.
  
  
  
  By following these steps, you should be able to identify and resolve the TD620 error in your SAP system.