How To Fix TD386 - Device types for cascading fonts do not support true type fonts

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 386

• Message text: Device types for cascading fonts do not support true type fonts

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message TD386 - Device types for cascading fonts do not support true type fonts ?

  The SAP error message TD386 indicates that the device types configured for cascading fonts do not support TrueType fonts. This typically occurs when you are trying to print documents that use TrueType fonts, but the device type assigned to the printer does not have the capability to handle them.
  Cause:
  
  Device Type Limitation: The device type assigned to the printer does not support TrueType fonts. This is common with older device types or those that are not configured to handle modern font types.
  Cascading Fonts Configuration: The configuration for cascading fonts may not be set up correctly, leading to incompatibility with TrueType fonts.
  Printer Driver Issues: The printer driver being used may not support TrueType fonts, or it may not be correctly configured in the SAP system.
  
  Solution:
  
  
  Change Device Type:
  
  Go to the SAP transaction code SPAD (Spool Administration).
  Find the printer that is causing the issue.
  Change the device type to one that supports TrueType fonts. Common device types that support TrueType fonts include SAPWIN or specific device types for your printer model that are known to support TrueType.
  
  
  
  Update Cascading Fonts:
  
  Ensure that the cascading fonts are correctly configured in the SAP system.
  You can check the configuration in transaction SPAD under the "Cascading Fonts" section.
  
  
  
  Use a Different Font:
  
  If changing the device type is not an option, consider using a different font that is supported by the current device type.
  
  
  
  Check Printer Driver:
  
  Ensure that the printer driver installed on the server or client machine is up to date and supports TrueType fonts.
  If necessary, reinstall or update the printer driver.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or the printer manufacturer's documentation for specific guidance on supported fonts and device types.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this issue.
  Device Type Documentation: Review the documentation for the specific device type you are using to understand its capabilities and limitations regarding font support.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to resolve the TD386 error and successfully print documents using TrueType fonts in your SAP environment.