How To Fix TD355 - An output device of type & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 355

• Message text: An output device of type & does not exist

What causes this issue?

There is no output device (e.g. printer) in your system with the
specified device type.

System Response

The system cannot carry out the action.

How to fix this error?

Select another device type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD355 - An output device of type & does not exist ?

  The SAP error message TD355 indicates that the system is unable to find an output device of the specified type. This typically occurs when you attempt to print or output a document, and the system cannot locate the designated printer or output device.
  Cause:
  
  Non-existent Output Device: The specified output device does not exist in the SAP system.
  Incorrect Device Type: The device type specified in the print settings may not be correctly configured or may not match any existing output devices.
  Authorization Issues: The user may not have the necessary authorizations to access the specified output device.
  Configuration Issues: The output device may not be properly configured in the SAP system, or it may have been deleted or deactivated.
  Network Issues: If the output device is a network printer, there may be connectivity issues preventing the system from accessing it.
  
  Solution:
  
  
  Check Output Device Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  Check if the output device specified in the error message exists.
  If it does not exist, you may need to create it or correct the device name in your print settings.
  
  
  
  Verify Device Type:
  
  Ensure that the device type associated with the output device is correctly configured and matches the type of printer you are trying to use.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the output device. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Test the Output Device:
  
  Use the SPAD transaction to test the output device. You can print a test page to verify that the device is functioning correctly.
  
  
  
  Check for Network Issues:
  
  If the output device is a network printer, ensure that it is powered on, connected to the network, and accessible from the SAP server.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SU01: User Maintenance
  SP01: Spool Request Management
  
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring output devices and troubleshooting printing issues.
  
  
  By following these steps, you should be able to identify and resolve the cause of the TD355 error message in SAP.