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How To Fix TA358 - Remote connection cannot be made: &1&2


SAP Error Message - Details


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  • What is the cause and solution for SAP error message TA358 - Remote connection cannot be made: &1&2 ?

    The SAP error message TA358, which states "Remote connection cannot be made: &1&2," typically indicates that there is an issue with establishing a remote connection to another SAP system or service. This error can occur in various scenarios, such as when trying to connect to a remote RFC (Remote Function Call) destination or when accessing external systems.

    Causes:

    1. Network Issues: There may be network connectivity problems between the SAP system and the remote system.
    2. Incorrect Configuration: The RFC destination may be incorrectly configured in the SAP system (e.g., wrong hostname, port, or connection type).
    3. Authorization Issues: The user credentials used for the connection may not have the necessary authorizations to access the remote system.
    4. Service Availability: The remote system or service may be down or not available.
    5. Firewall Restrictions: Firewalls or security settings may be blocking the connection to the remote system.
    6. SAP Gateway Issues: The SAP Gateway service may not be running or may be misconfigured.

    Solutions:

    1. Check Network Connectivity:

      • Use tools like ping or telnet to verify that the SAP system can reach the remote system.
      • Ensure that there are no network outages or issues.
    2. Verify RFC Destination Configuration:

      • Go to transaction SM59 in the SAP GUI.
      • Check the configuration of the RFC destination that is causing the error. Ensure that the hostname, service, and connection type are correct.
      • Test the connection from within SM59 to see if it succeeds.
    3. Check User Authorizations:

      • Ensure that the user credentials used for the connection have the necessary authorizations in both the local and remote systems.
    4. Check Remote System Availability:

      • Verify that the remote system is up and running and that the required services are active.
    5. Review Firewall and Security Settings:

      • Ensure that any firewalls between the SAP systems allow traffic on the required ports.
      • Check for any security policies that may restrict access.
    6. Check SAP Gateway Configuration:

      • Ensure that the SAP Gateway is running and properly configured.
      • You can check the status of the gateway using transaction SMGW.
    7. Review Logs:

      • Check the system logs (transaction SM21) and the developer traces (transaction ST22) for any additional error messages that may provide more context.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to TA358.
    • Documentation: Review SAP documentation on RFC connections and troubleshooting remote connections.
    • Community Forums: Check SAP Community forums for similar issues and solutions shared by other users.

    If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.

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