How To Fix T5239 - Dialer function cannot be executed with server &1 as no dialer available

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 239

• Message text: Dialer function cannot be executed with server &1 as no dialer available

What causes this issue?

The server &V1& is not selected as a dialer in SAPphone administration
(transaction SPHB). Therefore, no dialer-specific functions, such as
downloading of call lists, can be executed with this server.

How to fix this error?

If you want to use the server &V1& for dialer-specific functions, ask
your system administrator to select this server as a dialer. A
connection test may have to be carried out first.
Note that a server should only be selected as a dialer if the
corresponding external gateway supports the dialer functions.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.