How To Fix T5226 - No dialer chosen

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 226

• Message text: No dialer chosen

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5226 - No dialer chosen ?

  The SAP error message T5226 "No dialer chosen" typically occurs in the context of SAP's communication and telephony integration, particularly when trying to initiate a call or connect to a telephony system. This error indicates that the system does not have a dialer configured or selected for the operation you are trying to perform.
  Cause:
  
  No Dialer Configuration: The most common cause is that there is no dialer configured in the SAP system. This could be due to a missing or incorrect configuration in the telephony integration settings.
  User Profile Settings: The user profile may not have a dialer assigned, or the dialer settings may not be properly set up.
  Telephony Integration: If the telephony integration is not properly set up or if the necessary components are not installed, this error can occur.
  Authorization Issues: The user may not have the necessary authorizations to access the dialer functionality.
  
  Solution:
  
  
  Check Dialer Configuration:
  
  Go to the SAP transaction code SPRO to access the SAP Reference IMG.
  Navigate to the relevant section for telephony integration (e.g., "Integration with Telephony").
  Ensure that a dialer is configured and that it is correctly set up.
  
  
  
  Assign Dialer to User:
  
  Check the user profile settings to ensure that a dialer is assigned to the user.
  You can do this by using transaction SU01 to edit the user profile and check the settings related to telephony.
  
  
  
  Verify Telephony Integration:
  
  Ensure that the telephony system is properly integrated with SAP.
  Check if the necessary telephony software or middleware is installed and configured correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to use the dialer functionality.
  You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for the specific telephony integration you are using (e.g., SAP CTI, SAP Business Communication Services) for detailed configuration steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to telephony integration and the T5226 error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Documentation: Review the official SAP Help documentation for telephony integration for detailed configuration and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the cause of the T5226 error in your SAP system.