How To Fix T5160 - No further callers exist

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 160

• Message text: No further callers exist

What causes this issue?

All the address data areas specified in your user settings have been
searched. No caller data was found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5160 - No further callers exist ?

  The SAP error message T5160 "No further callers exist" typically occurs in the context of the SAP HR module, particularly when dealing with infotypes and personnel actions. This error indicates that the system cannot find any further entries or "callers" for the specific action or infotype you are trying to process.
  Causes:
  
  Missing Data: The error may arise if there are missing or incomplete entries in the infotype you are trying to access.
  Incorrect Sequence: The sequence of actions or infotypes may not be correct. For example, if you are trying to access a subsequent infotype without having completed the previous one.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or edit certain infotypes or actions.
  Configuration Issues: There may be configuration issues in the system that prevent the proper linking of infotypes or actions.
  
  Solutions:
  
  Check Infotype Entries: Ensure that all required infotype entries are complete and correctly filled out. You can do this by navigating to the relevant infotype and verifying the data.
  Review Action Sequence: Make sure that you are following the correct sequence of actions. If you are trying to access an infotype that depends on a previous action, ensure that the previous action has been completed successfully.
  Authorization Check: Verify that you have the necessary authorizations to access the infotype or action. You may need to contact your SAP security administrator to check your roles and permissions.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP HR configuration team to ensure that the infotypes and actions are set up correctly in the system.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring and why the system cannot find further callers.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to the specific infotype or action you are working with to ensure you are following the correct procedures.
  Community Forums: Consider reaching out to SAP community forums or user groups where you can find discussions related to this error and potential solutions from other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.