How To Fix T5160 - No further callers exist

T5160 - Overview

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 160

• Message text: No further callers exist

What causes this issue?

All the address data areas specified in your user settings have been
searched. No caller data was found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

T5160 - Details

• The SAP error message T5160 "No further callers exist" typically occurs in the context of the SAP HR module, particularly when dealing with infotypes and personnel actions. This error indicates that the system cannot find any further entries or "callers" for the specific action or infotype you are trying to process.
  Causes:
  
  Missing Data: The error may arise if there are missing or incomplete entries in the infotype you are trying to access.
  Incorrect Sequence: The sequence of actions or infotypes may not be correct. For example, if you are trying to access a subsequent infotype without having completed the previous one.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or edit certain infotypes or actions.
  
  Configuration Issues: There may be configuration issues in the system that prevent the proper linking of infotypes or actions.
  
  Solutions:
  
  Check Infotype Entries: Ensure that all required infotype entries are complete and correctly filled out. You