How To Fix T5144 - Number group description is not maintained in the logon language

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 144

• Message text: Number group description is not maintained in the logon language

What causes this issue?

No description of the number group you use for deflect calls exists in
the logon language.

System Response

The description which is missing in the logon language will not affect
the functionality.
The only consequence is an incorrect text in the field "Number group
for deflect calls".

How to fix this error?

Please inform the administrator responsible, so that the descriptions
of the number groups can be maintained in your logon language.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5144 - Number group description is not maintained in the logon language ?

  The SAP error message T5144, which states "Number group description is not maintained in the logon language," typically occurs when the system is unable to find a description for a number group in the language that the user is currently logged in with. This can happen in various contexts, such as when dealing with number ranges for documents, master data, or other entities in SAP.
  Cause:
  
  Missing Translations: The primary cause of this error is that the description for the number group has not been maintained in the specific logon language of the user. SAP supports multiple languages, and if the description is only maintained in a different language, the system will throw this error.
  Configuration Issues: There may be issues in the configuration of number ranges or number groups where the descriptions have not been properly set up for all required languages.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Number Group Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Find the relevant number range object associated with the error.
  Check the number groups defined for that object.
  
  
  
  Maintain Descriptions:
  
  If the description for the number group is missing in the logon language, you need to maintain it.
  You can do this by navigating to the transaction code SNRO and selecting the number range object.
  Click on the "Translations" button or option to add the missing description in the required language.
  
  
  
  Use Transaction SE63:
  
  You can also use transaction SE63 (Translation: Initial Screen) to maintain translations for various objects, including number groups.
  Select the appropriate object type and maintain the description in the required language.
  
  
  
  Check User Settings:
  
  Ensure that the user’s logon language is set correctly. Sometimes, users may log in with a different language than expected.
  
  
  
  Testing:
  
  After maintaining the description, test the functionality again to ensure that the error no longer appears.
  
  
  
  Related Information:
  
  Language Settings: SAP supports multiple languages, and it is essential to maintain translations for all relevant texts to avoid such errors.
  Documentation: Refer to SAP Help documentation for more details on number range management and translations.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  By following these steps, you should be able to resolve the T5144 error and ensure that the number group descriptions are properly maintained in the required logon language.