How To Fix T5121 - Work center settings must be completed

T5121 - Overview

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 121

• Message text: Work center settings must be completed

What causes this issue?

You have created a temporary work center and therefore created the
conditions required for an administrator to maintain your work center.
The settings are not yet complete. They must be completed by you or by
an administrator.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you have the required authorization, call the extended settings for
SAPphone, select 'Work center' and enter a telephony server and the
type of support required (for incoming and/or outgoing calls).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5121 - Work center settings must be completed ?

  The SAP error message T5121, "Work center settings must be completed," typically occurs when there are incomplete or missing configurations for a work center in the SAP system. This error is often encountered in the context of production planning and control, where work centers are essential for defining where operations take place.
  
  Cause:
  The error can arise due to several reasons, including:
  
  Incomplete Work Center Data: Required fields in the work center master data may not be filled out. This includes settings related to capacity, scheduling, and costing.
  Missing Assignments: The work center may not be assigned to a relevant production resource or may lack necessary links to other master data.
  
  Configuration Issues: There may be issues with the configuration of the work center in the system, such as missing parameters or incorrect settings.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or edit the work center settings.
  
  
  Solution:
  To resolve the T5121