How To Fix T5081 - More than one telephone number determined, see table

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 081

• Message text: More than one telephone number determined, see table

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5081 - More than one telephone number determined, see table ?

  The SAP error message T5081, which states "More than one telephone number determined, see table," typically occurs in the context of SAP HR (Human Resources) or when dealing with business partner data. This error indicates that the system has found multiple telephone numbers associated with a particular entity (like an employee or a vendor) and is unable to determine which one to use.
  Cause:
  
  Multiple Entries: The primary cause of this error is that there are multiple telephone numbers recorded for the same entity in the relevant database table (e.g., infotype 0105 for HR).
  Configuration Issues: There may be issues with how the telephone number data is configured in the system, leading to ambiguity.
  Data Integrity Issues: Duplicate or incorrect entries in the database can lead to this error.
  
  Solution:
  
  
  Check the Relevant Table: The error message suggests checking the relevant table. You can do this by:
  
  Using transaction codes like SE16 or SE11 to view the data in the relevant infotype or table (e.g., PA0105 for HR).
  Look for the specific employee or entity in question and review the telephone number entries.
  
  
  
  Identify and Resolve Duplicates: If you find multiple entries:
  
  Determine which telephone number is the correct one to use.
  You may need to delete or deactivate the unnecessary entries to resolve the conflict.
  
  
  
  Data Maintenance: Ensure that data maintenance processes are in place to prevent the creation of duplicate entries in the future. This may involve:
  
  Implementing validation checks during data entry.
  Regularly auditing the data for duplicates.
  
  
  
  Consult Documentation: If you are unsure about how to proceed, consult SAP documentation or reach out to your SAP support team for guidance.
  
  
  User Training: Ensure that users who enter or maintain telephone number data are trained on best practices to avoid creating duplicates.
  
  
  Related Information:
  
  Infotypes: In SAP HR, telephone numbers are typically stored in infotype 0105 (Communication). Familiarize yourself with the structure and purpose of this infotype.
  Transaction Codes: Common transaction codes related to HR data maintenance include PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data).
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the T5081 error and ensure that your telephone number data is correctly maintained in the SAP system.