How To Fix T5034 - No telephone number entered

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 034

• Message text: No telephone number entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5034 - No telephone number entered ?

  The SAP error message T5034 ("No telephone number entered") typically occurs when a user attempts to perform an action that requires a telephone number, but the system does not have a valid telephone number entered in the relevant fields. This can happen in various contexts, such as when creating or updating a business partner, customer, or vendor record.
  Cause:
  
  Missing Data: The most common cause is that the telephone number field is left blank or not filled in correctly.
  Incorrect Configuration: There may be configuration settings in the system that require a telephone number for certain transactions or master data records.
  Data Entry Error: Users may inadvertently skip the telephone number field during data entry.
  
  Solution:
  To resolve the T5034 error, you can take the following steps:
  
  
  Check the Relevant Record:
  
  Navigate to the relevant business partner, customer, or vendor record.
  Ensure that the telephone number field is filled in correctly. If it is empty, enter a valid telephone number.
  
  
  
  Review Configuration Settings:
  
  If you have access to configuration settings, check if there are any mandatory fields set for telephone numbers in the relevant transaction or master data settings.
  Adjust the configuration if necessary, but be cautious and ensure that changes align with business requirements.
  
  
  
  Data Entry Validation:
  
  Ensure that users are trained to fill in all required fields, including telephone numbers, when creating or updating records.
  Implement validation checks in the data entry process to prompt users if they attempt to save a record without a telephone number.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific guidance related to the transaction or module you are working with.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: The error can occur in various transaction codes depending on the context (e.g., creating a customer using XD01, creating a vendor using XK01, etc.).
  Field Name: The field for the telephone number may vary based on the specific module or configuration, so ensure you are looking at the correct field.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue, as SAP frequently releases updates that can resolve known errors.
  
  By following these steps, you should be able to resolve the T5034 error and ensure that telephone numbers are correctly entered in the system.