How To Fix T5018 - Call was terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 018

• Message text: Call was terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5018 - Call was terminated ?

  The SAP error message T5018 "Call was terminated" typically indicates that a program or transaction in SAP has encountered a critical error that caused it to stop unexpectedly. This can happen for various reasons, including issues with the code, data inconsistencies, or system resource limitations.
  Causes:
  
  Coding Errors: There may be bugs or unhandled exceptions in the ABAP code that lead to the termination.
  Data Issues: Inconsistent or corrupt data in the database can cause the program to fail.
  System Resource Limitations: Insufficient memory or other system resources can lead to program termination.
  Configuration Issues: Incorrect configuration settings in the system can also lead to unexpected behavior.
  Authorization Issues: Lack of necessary authorizations for the user executing the transaction can cause the program to terminate.
  
  Solutions:
  
  Check the Dump Analysis: Use transaction code ST22 to analyze the short dump generated by the termination. This will provide detailed information about the error, including the program name, line number, and error type.
  Debugging: If you have access to the ABAP code, you can debug the program to identify the exact point of failure.
  Data Consistency Checks: Run consistency checks on the relevant data to ensure there are no corrupt entries.
  Review System Resources: Check system logs and performance metrics to ensure that the system has adequate resources (memory, CPU, etc.).
  Authorization Checks: Ensure that the user has the necessary authorizations to execute the transaction or program.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  ST22: For analyzing short dumps.
  SM21: For checking system logs.
  SE80: For accessing the ABAP Workbench to review or debug code.
  
  
  SAP Notes: Regularly check for updates or patches that may resolve known issues related to the error.
  Documentation: Review SAP documentation for best practices in error handling and debugging.
  
  By following these steps, you should be able to identify the cause of the T5018 error and implement a solution to resolve it.