How To Fix T0928 - No document information exists for this entry

SAP Error Message - Details

• Message type: E = Error

• Message class: T0 - General Treasury

• Message number: 928

• Message text: No document information exists for this entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message T0928 - No document information exists for this entry ?

  The SAP error message T0928 "No document information exists for this entry" typically occurs when you are trying to access document information that does not exist in the system. This can happen in various contexts, such as when working with document management, invoice processing, or other areas where document information records are expected.
  Causes:
  
  Missing Document Information Record: The document you are trying to access does not have an associated document information record in the system.
  Incorrect Document Number: The document number or reference you are using may be incorrect or does not exist in the database.
  Data Deletion: The document information record may have been deleted or archived, making it unavailable for access.
  Authorization Issues: You may not have the necessary permissions to view the document information.
  System Configuration: There may be configuration issues in the document management system or related modules.
  
  Solutions:
  
  Verify Document Number: Double-check the document number or reference you are using to ensure it is correct.
  Check Document Information Records: Use transaction codes like OAWD (for Document Management) to check if the document information record exists for the specified document.
  Review Authorizations: Ensure that you have the necessary authorizations to access the document information. You may need to contact your system administrator for assistance.
  Consult with IT Support: If the document should exist but you cannot find it, consult with your IT support team to check if the document has been deleted or archived.
  Check Configuration: If you suspect a configuration issue, review the settings related to document management in your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAWD, OAC3, or OAC0 for managing document information records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to document management and the specific module you are working with for additional context and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support or your internal SAP team for further investigation.