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How To Fix SY487 - Information cannot be displayed due to insufficient memory.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SY - ABAP/4 system messages

  • Message number: 487

  • Message text: Information cannot be displayed due to insufficient memory.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SY487 - Information cannot be displayed due to insufficient memory. ?

    The SAP error message SY487, which states "Information cannot be displayed due to insufficient memory," typically occurs when the SAP system is unable to allocate enough memory to process a request. This can happen for various reasons, including system configuration issues, memory limits, or resource constraints.

    Causes:

    1. Insufficient Memory Allocation: The SAP instance may not have enough memory allocated to handle the current workload.
    2. High Load: The system may be experiencing high load due to many users or processes running simultaneously, leading to memory exhaustion.
    3. Memory Leaks: There may be memory leaks in the application or in custom code that is consuming more memory than expected.
    4. Configuration Issues: Incorrect configuration settings in the SAP system can lead to inefficient memory usage.
    5. Database Issues: The underlying database may also be experiencing memory issues, affecting the overall performance of the SAP system.

    Solutions:

    1. Increase Memory Allocation:

      • Review and adjust the memory settings in the SAP profile parameters (e.g., abap/heap_area_total, abap/heap_area_dia, abap/heap_area_nondia).
      • Ensure that the instance has sufficient memory allocated based on the number of users and expected workload.
    2. Monitor System Performance:

      • Use transaction codes like ST02 (Tune Summary) and ST03 (Workload Analysis) to monitor memory usage and identify bottlenecks.
      • Check for any long-running processes or transactions that may be consuming excessive memory.
    3. Optimize Custom Code:

      • Review custom ABAP code for efficiency and memory usage. Look for potential memory leaks or inefficient data handling.
      • Use tools like the ABAP Runtime Analysis (transaction SE30) to identify performance issues in custom programs.
    4. Database Optimization:

      • Ensure that the database is properly tuned and has sufficient resources. Check for locks, long-running queries, or other issues that may affect performance.
      • Consider database-specific optimizations, such as indexing or partitioning.
    5. System Restart:

      • In some cases, a system restart may help clear memory and resolve temporary issues.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    Related Information:

    • SAP Memory Management: Understanding how SAP manages memory can help in configuring the system appropriately. Familiarize yourself with the different memory areas (e.g., heap memory, buffer memory).
    • SAP Basis Administration: Knowledge of SAP Basis administration can be beneficial for monitoring and tuning system performance.
    • Performance Monitoring Tools: Familiarize yourself with tools like ST02, ST03, and SM50 to monitor and analyze system performance.

    If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.

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