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Message type: E = Error
Message class: SY - ABAP/4 system messages
Message number: 487
Message text: Information cannot be displayed due to insufficient memory.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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SY487
- Information cannot be displayed due to insufficient memory. ?The SAP error message SY487, which states "Information cannot be displayed due to insufficient memory," typically occurs when the SAP system is unable to allocate enough memory to process a request. This can happen for various reasons, including system configuration issues, memory limits, or resource constraints.
Causes:
- Insufficient Memory Allocation: The SAP instance may not have enough memory allocated to handle the current workload.
- High Load: The system may be experiencing high load due to many users or processes running simultaneously, leading to memory exhaustion.
- Memory Leaks: There may be memory leaks in the application or in custom code that is consuming more memory than expected.
- Configuration Issues: Incorrect configuration settings in the SAP system can lead to inefficient memory usage.
- Database Issues: The underlying database may also be experiencing memory issues, affecting the overall performance of the SAP system.
Solutions:
Increase Memory Allocation:
- Review and adjust the memory settings in the SAP profile parameters (e.g.,
abap/heap_area_total
,abap/heap_area_dia
,abap/heap_area_nondia
).- Ensure that the instance has sufficient memory allocated based on the number of users and expected workload.
Monitor System Performance:
- Use transaction codes like ST02 (Tune Summary) and ST03 (Workload Analysis) to monitor memory usage and identify bottlenecks.
- Check for any long-running processes or transactions that may be consuming excessive memory.
Optimize Custom Code:
- Review custom ABAP code for efficiency and memory usage. Look for potential memory leaks or inefficient data handling.
- Use tools like the ABAP Runtime Analysis (transaction SE30) to identify performance issues in custom programs.
Database Optimization:
- Ensure that the database is properly tuned and has sufficient resources. Check for locks, long-running queries, or other issues that may affect performance.
- Consider database-specific optimizations, such as indexing or partitioning.
System Restart:
- In some cases, a system restart may help clear memory and resolve temporary issues.
Consult SAP Notes:
- Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.
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