How To Fix SWNT008 - &1 notifications deleted (logically)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWNT - WF Notif: Messages for Trace

• Message number: 008

• Message text: &1 notifications deleted (logically)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWNT008 - &1 notifications deleted (logically) ?

  The SAP error message SWNT008 indicates that notifications have been deleted logically. This typically occurs in the context of SAP's Plant Maintenance (PM) or Customer Service (CS) modules, where notifications are used to track maintenance requests or service issues.
  Cause:
  The logical deletion of notifications can happen for several reasons:
  
  User Action: A user may have manually deleted the notifications through the SAP GUI or through a batch job.
  System Processes: Background jobs or processes that manage notifications may have deleted them based on certain criteria (e.g., age of the notification, status).
  Data Archiving: Notifications may have been archived as part of a data management strategy, leading to their logical deletion.
  Configuration Settings: Certain configurations in the system may lead to automatic deletion of notifications under specific conditions.
  
  Solution:
  To address the SWNT008 error, consider the following steps:
  
  
  Check Notification Status: Verify the status of the notifications in question. You can do this by using transaction codes like IW21 (Create Notification) or IW22 (Change Notification) to see if they still exist in the system.
  
  
  Review Deletion Logs: Check the deletion logs to understand why the notifications were deleted. This can be done using transaction code SLG1 (Application Log) to see if there are any relevant entries.
  
  
  Restore Notifications: If the notifications were deleted in error, you may need to restore them from a backup or recreate them manually if they are not recoverable.
  
  
  Adjust Configuration: If the deletion is due to system settings, review and adjust the configuration in the relevant customizing settings to prevent future unwanted deletions.
  
  
  User Training: Ensure that users are trained on the proper procedures for handling notifications to avoid accidental deletions.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to notification management for additional insights and best practices.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21, IW22, IW23 (Display Notification), and SLG1 for logs.
  SAP Notes: Check SAP Notes for any known issues or patches related to notification management.
  User Roles: Ensure that user roles and authorizations are set correctly to prevent unauthorized deletion of notifications.
  System Monitoring: Implement monitoring for notification management processes to catch issues early.
  
  If the problem persists or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP experts.