How To Fix SWF_RUN_SERVICES072 - '&1' trace entries deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN_SERVICES - Workflow: Services

• Message number: 072

• Message text: '&1' trace entries deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN_SERVICES072 - '&1' trace entries deleted ?

  The SAP error message SWF_RUN_SERVICES072 indicates that trace entries for a specific workflow instance have been deleted. This message is typically related to the workflow management system in SAP, which is responsible for managing and executing business processes.
  Cause:
  The error message SWF_RUN_SERVICES072 can occur due to several reasons:
  
  Manual Deletion: Trace entries may have been manually deleted by a user or administrator.
  System Cleanup: The system may have performed a cleanup operation that removed old or unnecessary trace entries.
  Configuration Settings: The configuration settings for trace retention may be set to a short duration, leading to automatic deletion of trace entries.
  Workflow Termination: If a workflow instance is terminated or completed, its associated trace entries may be deleted as part of the cleanup process.
  
  Solution:
  To address the SWF_RUN_SERVICES072 error, consider the following steps:
  
  Check Workflow Logs: Review the workflow logs to understand the context of the error. This can provide insights into what happened before the trace entries were deleted.
  Adjust Retention Settings: If the deletion of trace entries is due to configuration settings, consider adjusting the retention period for workflow traces in the system settings.
  Review Deletion Policies: Check if there are any scheduled jobs or policies that might be deleting trace entries. Adjust these settings if necessary.
  Re-run the Workflow: If the workflow instance is still relevant, you may need to re-run the workflow to generate new trace entries.
  Consult Documentation: Refer to SAP documentation or support notes related to workflow management for additional guidance on handling trace entries and error messages.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to monitor and analyze workflow instances.
  SAP Notes: Check SAP Notes for any known issues or patches related to workflow trace management.
  System Monitoring: Implement monitoring tools to keep track of workflow executions and trace entries to prevent future occurrences of this issue.
  
  If the problem persists or if you need further assistance, consider reaching out to SAP support for more specialized help.