How To Fix SWF_RUN808 - User &1 is not the agent of the work item

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 808

• Message text: User &1 is not the agent of the work item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN808 - User &1 is not the agent of the work item ?

  The SAP error message SWF_RUN808 indicates that a user is trying to process a work item for which they are not designated as the agent. This typically occurs in the context of SAP Business Workflow, where work items are assigned to specific users or groups based on the workflow configuration.
  
  Cause:
  
  Incorrect User Assignment: The user attempting to process the work item is not assigned as the agent for that particular work item. This can happen if the work item was assigned to a different user or if the user has been removed from the relevant role or task.
  Role Changes: Changes in user roles or authorizations may lead to a situation where a user no longer has the necessary permissions to act on a work item.
  Workflow Configuration: The workflow may be configured incorrectly, leading to improper assignment of agents.
  User Status: The user may be inactive or locked in the system, preventing them