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How To Fix SWF_RUN495 - Work item events are not supported for worklist client &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SWF_RUN - Workflow Runtime System

  • Message number: 495

  • Message text: Work item events are not supported for worklist client &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message SWF_RUN495 - Work item events are not supported for worklist client &1 ?

    The SAP error message SWF_RUN495 indicates that work item events are not supported for the specified worklist client. This typically occurs in the context of SAP Business Workflow when there is an attempt to process work item events in a client that does not support them.

    Cause:

    1. Client Configuration: The client specified in the error message may not be configured to handle work item events. This can happen if the client is not set up for workflow processing or if certain necessary components are not activated.
    2. System Settings: The system settings for the workflow may not be correctly configured, leading to the inability to process events for work items.
    3. Client Type: The client might be a non-production client (like a test or development client) that does not support certain workflow functionalities.

    Solution:

    1. Check Client Configuration: Ensure that the client is properly configured to support workflow processing. This may involve checking the workflow settings in transaction SWU3 (Automatic Workflow Customizing) and ensuring that the necessary components are activated.
    2. Review Workflow Settings: Use transaction SWI1 to check the work items and their statuses. Ensure that the workflow is correctly defined and that the events are set up properly.
    3. Client Type Verification: Verify that the client is a production client or a client that is intended to support workflow processing. If it is a test or development client, consider switching to a production client for testing.
    4. Check Authorization: Ensure that the user has the necessary authorizations to process work items and events in the specified client.
    5. Consult Documentation: Refer to SAP documentation or notes related to workflow processing for any specific configurations or limitations that may apply to your version of SAP.

    Related Information:

    • Transaction Codes:
      • SWU3: Automatic Workflow Customizing
      • SWI1: Work Item Selection
      • SWI2_FREQ: Work Item Selection by Frequency
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be beneficial to contact SAP support for further assistance.

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