How To Fix SWF_FLEX_RUN073 - Mail "Inform Recipients" registered for sending (Template '&1')

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_FLEX_RUN - Workflow: Runtime Errors

• Message number: 073

• Message text: Mail "Inform Recipients" registered for sending (Template '&1')

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_FLEX_RUN073 - Mail "Inform Recipients" registered for sending (Template '&1') ?

  The SAP error message SWF_FLEX_RUN073 indicates that there is an issue with the mail notification process in the SAP Workflow system. Specifically, it suggests that the system has registered a mail notification for sending, but there may be a problem with the configuration or execution of that notification.
  Cause:
  
  Template Issues: The specified template (&1) may not exist, may be incorrectly configured, or may have errors in its content.
  Mail Configuration: The SAP system may not be properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) or SMTP settings.
  Recipient Issues: The recipients may not be correctly defined or may not have valid email addresses.
  Workflow Configuration: There may be issues with the workflow configuration itself, such as missing or incorrect steps that handle the email sending process.
  Authorization Issues: The user or system may lack the necessary authorizations to send emails.
  
  Solution:
  
  Check Template: Verify that the mail template specified in the error message exists and is correctly configured. You can check this in transaction SWF_TEMPLATES or by navigating to the relevant workflow template.
  Review Mail Configuration: Ensure that the SAPconnect settings are correctly configured. Check transaction SCOT for SMTP settings and ensure that the mail server is reachable.
  Validate Recipients: Check the recipient list for the workflow. Ensure that all recipients have valid email addresses and that they are correctly defined in the workflow.
  Workflow Monitoring: Use transaction SWI1 (Workflow Overview) to monitor the workflow instance and check for any additional error messages or logs that may provide more context.
  Authorization Check: Ensure that the user or system has the necessary authorizations to send emails. This may involve checking roles and authorizations in transaction PFCG.
  Test Email Sending: You can test the email sending functionality by using transaction SOST to see if emails are being queued or if there are any errors in sending.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Workflow Overview
  SCOT: SAPconnect Administration
  SOST: Send Requests
  SWF_TEMPLATES: Workflow Templates
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues with email notifications in workflows.
  Documentation: Review SAP documentation on workflow and email notifications for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the SWF_FLEX_RUN073 error message.