How To Fix SWF_FLEX_RUN007 - Agent rule of type '&1' not supported (id = '&2')

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_FLEX_RUN - Workflow: Runtime Errors

• Message number: 007

• Message text: Agent rule of type '&1' not supported (id = '&2')

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_FLEX_RUN007 - Agent rule of type '&1' not supported (id = '&2') ?

  The SAP error message SWF_FLEX_RUN007 indicates that there is an issue with an agent rule in the SAP Workflow system. Specifically, it states that the agent rule of a certain type (indicated by &1) is not supported, and it provides an ID for the rule (&2). This error typically arises in the context of workflow management when the system encounters an agent rule that it cannot process.
  Cause:
  
  Unsupported Agent Rule Type: The agent rule type specified in the error message is not recognized or supported by the current configuration of the SAP system.
  Configuration Issues: There may be a misconfiguration in the workflow settings or the agent determination process.
  Custom Development: If there are custom agent rules implemented, they may not be correctly defined or may not adhere to the expected structure.
  Version Compatibility: The error may arise if there are compatibility issues between different versions of SAP components or if the system has not been updated to support certain features.
  
  Solution:
  
  Check Agent Rule Configuration: Review the configuration of the agent rules in the workflow. Ensure that the rule type specified is valid and correctly implemented.
  Review Custom Code: If there are custom agent rules, check the implementation for any errors or inconsistencies. Ensure that they are properly defined and compatible with the workflow.
  Update SAP System: If the error is due to version compatibility, consider updating the SAP system or applying relevant support packages that may address the issue.
  Consult Documentation: Refer to SAP documentation or notes related to workflow and agent determination for any specific guidance on the error message.
  Debugging: If necessary, use debugging tools to trace the workflow execution and identify where the error occurs. This can provide insights into why the agent rule is not being recognized.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error details, including the agent rule type and ID, for more targeted help.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWDD (Workflow Builder) to analyze and modify workflows, or SWI1 (Work Item Selection) to check for work items related to the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional context.
  Workflow Documentation: Familiarize yourself with SAP Workflow documentation to understand how agent determination works and the types of agent rules that can be defined.
  
  By following these steps, you should be able to diagnose and resolve the SWF_FLEX_RUN007 error in your SAP system.