How To Fix SUWL010 - Using an alternative role as backup for the service user

SAP Error Message - Details

• Message type: E = Error

• Message class: SUWL - Messages related to UWL

• Message number: 010

• Message text: Using an alternative role as backup for the service user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUWL010 - Using an alternative role as backup for the service user ?

  The SAP error message SUWL010 indicates that the system is using an alternative role as a backup for a service user. This typically occurs in the context of user management and authorization in SAP systems, particularly when there are issues with the primary role assigned to a service user.
  Cause:
  
  Role Assignment Issues: The primary role assigned to the service user may not be valid or may have been deleted or modified.
  Authorization Problems: The service user may lack the necessary authorizations to perform certain actions, leading the system to fallback on an alternative role.
  Profile or Role Conflicts: There may be conflicts between roles or profiles assigned to the user, causing the system to revert to a backup role.
  System Configuration: The system may be configured to use alternative roles for service users as a safety measure.
  
  Solution:
  
  
  Check Role Assignment:
  
  Go to transaction code SU01 (User Maintenance) and check the roles assigned to the service user.
  Ensure that the primary role is correctly assigned and is active.
  
  
  
  Validate Role:
  
  Use transaction code PFCG (Role Maintenance) to check the validity of the primary role.
  Ensure that the role has the necessary authorizations and is not locked or inactive.
  
  
  
  Review Authorizations:
  
  Check if the service user has the required authorizations to perform the intended actions.
  If necessary, adjust the authorizations in the role or assign additional roles that provide the needed access.
  
  
  
  Check for Conflicts:
  
  Review any conflicting roles or profiles that may be causing issues.
  Resolve any conflicts by adjusting the role assignments or modifying the roles themselves.
  
  
  
  System Configuration:
  
  If the fallback to an alternative role is a system configuration, consult with your SAP Basis or security team to understand the rationale and whether it can be adjusted.
  
  
  
  Testing:
  
  After making changes, test the service user to ensure that the issue is resolved and that the user can perform the required actions without fallback to an alternative role.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SUIM: User Information System (for checking user authorizations)
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on user management and role assignment.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the SUWL010 message.
  
  
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the SUWL010 error and implement a solution to resolve it.