How To Fix SUSR_CERT123 - Enter search term

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 123

• Message text: Enter search term

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT123 - Enter search term ?

  The SAP error message SUSR_CERT123 typically indicates that there is an issue related to user authentication or certificate management within the SAP system. This error can occur in various contexts, such as when trying to log in, access certain transactions, or manage user certificates.
  Cause:
  
  Missing or Invalid Certificate: The user may not have a valid digital certificate, or the certificate may not be properly installed or configured in the SAP system.
  User Authorization Issues: The user may not have the necessary authorizations to access the required functionality or transaction.
  Configuration Issues: There may be misconfigurations in the SAP system related to user management or security settings.
  Expired Certificate: The certificate being used may have expired, leading to authentication failures.
  
  Solution:
  
  
  Check User Certificates:
  
  Verify that the user has a valid digital certificate installed.
  Ensure that the certificate is not expired and is correctly configured in the SAP system.
  
  
  
  Review User Authorizations:
  
  Check the user's roles and authorizations to ensure they have the necessary permissions to perform the action that triggered the error.
  Use transaction codes like SU01 (User Maintenance) or PFCG (Role Maintenance) to review and adjust user roles.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to user authentication and certificate management in the SAP system.
  Ensure that the necessary security settings are correctly configured.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide patches or configuration changes that can resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and STRUST (SSL Server Standard).
  SAP Security Documentation: Review SAP documentation related to user management and security, which can provide insights into best practices for managing user certificates and authorizations.
  System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the SUSR_CERT123 error in your SAP environment.