How To Fix SUSR_CERT116 - Use the input help to specify valid data

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 116

• Message text: Use the input help to specify valid data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT116 - Use the input help to specify valid data ?

  The SAP error message SUSR_CERT116, which states "Use the input help to specify valid data," typically occurs when a user is trying to enter data in a field that requires specific input formats or values, and the entered data does not meet the validation criteria set by the system.
  Cause:
  
  Invalid Input: The user may have entered data that does not conform to the expected format or value range. This could be due to incorrect data types, missing mandatory fields, or values that are not recognized by the system.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the values that can be entered in certain fields.
  Authorization Issues: The user may not have the necessary authorizations to access or modify certain data, leading to the error when trying to input data.
  
  Solution:
  
  Use Input Help: The error message suggests using the input help (often accessed by pressing F4) to see the valid options for the field. This can help ensure that the data entered is valid.
  Check Field Requirements: Review the field requirements and ensure that all mandatory fields are filled out correctly and that the data types match the expected input.
  Consult Documentation: If available, refer to the documentation or help files related to the specific transaction or module you are working with to understand the valid inputs.
  Review Configuration: If you have access, check the configuration settings for the relevant module to ensure that the field settings are correct and that there are no restrictions that would prevent valid data from being entered.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or system administrator for assistance. They may be able to provide insights into specific configurations or authorizations that could be causing the issue.
  
  Related Information:
  
  Transaction Codes: Depending on the context in which the error occurs, you may be working within a specific transaction code (e.g., SU01 for user management, or others related to user authentication).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action they are attempting. This can be checked in transaction SU53 or by consulting with a security administrator.
  
  By following these steps, you should be able to identify the cause of the SUSR_CERT116 error and take appropriate action to resolve it.