How To Fix /STTPEC/INT_MSG214 - Customer &1 filtered out from integration as it has no GLN assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: /STTPEC/INT_MSG -

• Message number: 214

• Message text: Customer &1 filtered out from integration as it has no GLN assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STTPEC/INT_MSG214 - Customer &1 filtered out from integration as it has no GLN assigned ?

  The SAP error message /STTPEC/INT_MSG214 indicates that a customer (identified by the customer number &1) has been filtered out from integration processes because it does not have a Global Location Number (GLN) assigned. This error typically arises in scenarios where integration with external systems or partners requires a GLN for identification purposes, such as in EDI (Electronic Data Interchange) transactions or when dealing with specific industry standards.
  Cause:
  
  Missing GLN Assignment: The customer record in the SAP system does not have a GLN assigned. The GLN is a unique identifier for locations and is often required for compliance with trading partner requirements.
  Data Configuration Issues: There may be issues in the configuration of the customer master data or the integration settings that prevent the GLN from being assigned or recognized.
  Integration Settings: The integration process may have specific filters or rules that exclude customers without a GLN.
  
  Solution:
  
  
  Assign a GLN to the Customer:
  
  Navigate to the customer master data in SAP (transaction code XD02 for general data or VD02 for sales area data).
  Check the relevant fields for GLN and ensure that a valid GLN is assigned to the customer.
  Save the changes.
  
  
  
  Review Integration Configuration:
  
  Check the integration settings to ensure that they are correctly configured to handle customers without GLNs if that is acceptable for your business process.
  If necessary, consult with your SAP Basis or integration team to adjust the filters or rules.
  
  
  
  Data Validation:
  
  Perform a data validation check to ensure that all customers that need to be integrated have the required GLN assigned.
  Consider implementing a report or a validation process to identify customers missing GLNs.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by your organization or SAP regarding GLN requirements for integration.
  
  
  
  Related Information:
  
  GLN Definition: The Global Location Number (GLN) is a 13-digit number used to identify physical locations and legal entities. It is part of the GS1 system of standards.
  Integration Scenarios: This error is commonly encountered in scenarios involving EDI, logistics, and supply chain management where partners require GLNs for transactions.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP Notes can provide additional context or solutions specific to your version of SAP.
  
  By addressing the missing GLN assignment and ensuring proper configuration, you should be able to resolve the error and allow the customer to be included in the integration process.