How To Fix /STTPEC/INT_MSG019 - Communication failure: Integration not possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: /STTPEC/INT_MSG -

• Message number: 019

• Message text: Communication failure: Integration not possible.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /STTPEC/INT_MSG019 - Communication failure: Integration not possible. ?

  The SAP error message /STTPEC/INT_MSG019 Communication failure: Integration not possible typically indicates that there is a communication issue between the SAP system and an external system or service that it is trying to integrate with. This could be due to various reasons, including network issues, configuration problems, or service unavailability.
  Causes:
  
  Network Issues: There may be a network connectivity problem between the SAP system and the external system.
  Service Unavailability: The external service or system that SAP is trying to communicate with may be down or not reachable.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external system can lead to communication failures.
  Firewall Restrictions: Firewalls or security settings may be blocking the communication between the systems.
  Authentication Issues: Problems with user credentials or tokens required for authentication can prevent successful communication.
  Protocol Mismatch: The communication protocol used by the SAP system may not be compatible with the external system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the external system is stable and operational. You can use tools like ping or traceroute to diagnose connectivity issues.
  Verify External System Status: Check if the external system or service is up and running. If it is down, you may need to wait until it is restored.
  Review Configuration Settings: Double-check the configuration settings in both the SAP system and the external system to ensure they are correct. This includes endpoints, ports, and any required parameters.
  Inspect Firewall Settings: Ensure that firewalls or security settings are not blocking the communication. You may need to work with your network/security team to allow the necessary traffic.
  Check Authentication Credentials: Verify that the credentials used for authentication are correct and have the necessary permissions to access the external system.
  Review Logs: Check the SAP application logs and any logs from the external system for more detailed error messages that can provide insights into the issue.
  Test Communication: Use tools like SAP's built-in testing tools or external tools (like Postman) to test the communication with the external system to isolate the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Integration Documentation: Review the integration documentation for the specific external system you are trying to connect with. This may provide insights into required configurations and troubleshooting steps.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or the support team for the external system for further assistance.
  
  By following these steps, you should be able to identify and resolve the communication failure indicated by the error message /STTPEC/INT_MSG019.