How To Fix STRUSTCR005 - Error while updating CRL; check network access to CRL

SAP Error Message - Details

• Message type: E = Error

• Message class: STRUSTCR - Certificate Revocation Configuration

• Message number: 005

• Message text: Error while updating CRL; check network access to CRL

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STRUSTCR005 - Error while updating CRL; check network access to CRL ?

  The SAP error message STRUSTCR005 indicates that there was an issue while trying to update the Certificate Revocation List (CRL). This error typically arises when the system is unable to access the CRL due to network issues or misconfigurations. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Network Issues: The SAP system may not have proper network access to the location where the CRL is hosted. This could be due to firewall settings, proxy configurations, or general connectivity issues.
  Incorrect URL: The URL specified for the CRL might be incorrect or outdated.
  Certificate Issues: The certificates being used may not be valid or may have expired, leading to issues in accessing the CRL.
  Configuration Errors: There may be misconfigurations in the STRUST transaction settings related to SSL or the CRL itself.
  
  Solutions
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the CRL URL. You can test this by using tools like ping or curl from the server where SAP is running.
  Verify that there are no firewall rules blocking access to the CRL URL.
  
  
  
  Verify CRL URL:
  
  Go to the STRUST transaction in SAP and check the CRL URL configured for the certificates.
  Make sure the URL is correct and accessible. You can try accessing the URL directly from a web browser or using command-line tools.
  
  
  
  Update Certificates:
  
  If the certificates are expired or invalid, you may need to update them. This includes both the server certificate and any intermediate certificates.
  Ensure that the root CA certificate is also present in the trust store.
  
  
  
  Check Proxy Settings:
  
  If your network requires a proxy to access external URLs, ensure that the proxy settings are correctly configured in the SAP system.
  
  
  
  Review STRUST Configuration:
  
  In the STRUST transaction, check the settings for SSL and ensure that they are correctly configured.
  Make sure that the CRL is properly linked to the relevant certificates.
  
  
  
  Manual CRL Update:
  
  If automatic updates are failing, consider downloading the CRL manually from the URL and importing it into the SAP system.
  
  
  
  Related Information
  
  Transaction STRUST: This transaction is used to manage SSL certificates and trust relationships in SAP. You can view and manage the certificates and CRLs from here.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Logs: Review the system logs (SM21) and the developer traces (ST22) for any additional error messages that might provide more context on the issue.
  
  By following these steps, you should be able to diagnose and resolve the STRUSTCR005 error in your SAP system. If the problem persists, consider reaching out to SAP support for further assistance.