How To Fix STRUST_PSE_BO010 - Kernel call &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: STRUST_PSE_BO - Message for PSE BO

• Message number: 010

• Message text: Kernel call &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STRUST_PSE_BO010 - Kernel call &1 failed ?

  The SAP error message "STRUST_PSE_BO010 Kernel call &1 failed" typically indicates an issue related to the handling of the Personal Security Environment (PSE) in SAP systems. This error can occur during operations that involve cryptographic functions, such as SSL configuration, certificate management, or secure communication.
  Causes:
  
  Kernel Issues: The error may arise from a problem with the SAP kernel version being used. An outdated or incompatible kernel can lead to failures in cryptographic operations.
  PSE Corruption: The Personal Security Environment (PSE) files may be corrupted or improperly configured, leading to failures when the system attempts to access or modify them.
  File Permissions: Insufficient permissions on the PSE files or directories can prevent the kernel from accessing the necessary files.
  Configuration Errors: Incorrect configuration settings in the SSL or PSE setup can lead to this error.
  Missing Libraries: Required cryptographic libraries may be missing or not properly installed on the server.
  
  Solutions:
  
  Check Kernel Version: Ensure that you are using a supported and up-to-date version of the SAP kernel. If necessary, upgrade to the latest kernel version.
  Recreate PSE: If the PSE is corrupted, you may need to recreate it. This can be done using transaction STRUST:
  
  Go to transaction STRUST.
  Select the appropriate PSE (e.g., SSL Client PSE, SSL Server PSE).
  Use the option to create a new PSE or import a valid certificate.
  
  
  Check Permissions: Verify that the user running the SAP instance has the necessary permissions to access the PSE files and directories. Adjust permissions as needed.
  Review Configuration: Double-check the SSL and PSE configuration settings in the SAP system. Ensure that all parameters are correctly set.
  Install Missing Libraries: If the error indicates missing libraries, install the required cryptographic libraries on the server.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to STRUST and PSE issues. SAP frequently updates their knowledge base with solutions for common problems.
  Transaction STRUST: This transaction is used for managing PSEs, certificates, and SSL configurations. Familiarize yourself with its functionalities.
  System Logs: Review the system logs (transaction SM21) for additional error messages or warnings that may provide more context about the issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.