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Message type: E = Error
Message class: STRUST_PSE_BO - Message for PSE BO
Message number: 010
Message text: Kernel call &1 failed
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STRUST_PSE_BO010
- Kernel call &1 failed ?The SAP error message "STRUST_PSE_BO010 Kernel call &1 failed" typically indicates an issue related to the handling of the Personal Security Environment (PSE) in SAP systems. This error can occur during operations that involve cryptographic functions, such as SSL configuration, certificate management, or secure communication.
Causes:
- Kernel Issues: The error may arise from a problem with the SAP kernel version being used. An outdated or incompatible kernel can lead to failures in cryptographic operations.
- PSE Corruption: The Personal Security Environment (PSE) files may be corrupted or improperly configured, leading to failures when the system attempts to access or modify them.
- File Permissions: Insufficient permissions on the PSE files or directories can prevent the kernel from accessing the necessary files.
- Configuration Errors: Incorrect configuration settings in the SSL or PSE setup can lead to this error.
- Missing Libraries: Required cryptographic libraries may be missing or not properly installed on the server.
Solutions:
- Check Kernel Version: Ensure that you are using a supported and up-to-date version of the SAP kernel. If necessary, upgrade to the latest kernel version.
- Recreate PSE: If the PSE is corrupted, you may need to recreate it. This can be done using transaction STRUST:
- Go to transaction STRUST.
- Select the appropriate PSE (e.g., SSL Client PSE, SSL Server PSE).
- Use the option to create a new PSE or import a valid certificate.
- Check Permissions: Verify that the user running the SAP instance has the necessary permissions to access the PSE files and directories. Adjust permissions as needed.
- Review Configuration: Double-check the SSL and PSE configuration settings in the SAP system. Ensure that all parameters are correctly set.
- Install Missing Libraries: If the error indicates missing libraries, install the required cryptographic libraries on the server.
Related Information:
If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.
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