How To Fix /STMC/CR_MSG772 - Error while executing SOAP request (con_name=&1, con_type=&2); &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 772

• Message text: Error while executing SOAP request (con_name=&1, con_type=&2); &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG772 - Error while executing SOAP request (con_name=&1, con_type=&2); &3 ?

  The SAP error message /STMC/CR_MSG772 indicates that there was an error while executing a SOAP request. This error message typically includes placeholders for connection name (con_name), connection type (con_type), and additional information (&3) that can provide more context about the error.
  Causes:
  
  Connection Issues: The SOAP request may be failing due to network issues, incorrect endpoint URLs, or firewall restrictions.
  Authentication Problems: The credentials used for the SOAP request may be incorrect or not authorized to access the requested service.
  Service Unavailability: The SOAP service you are trying to reach may be down or not properly configured.
  Data Format Issues: The request payload may not conform to the expected format or schema required by the SOAP service.
  Timeouts: The request may be timing out due to long processing times or server unavailability.
  
  Solutions:
  
  Check Connection Settings: Verify the connection name and type in the configuration settings. Ensure that the endpoint URL is correct and reachable.
  Network Troubleshooting: Use tools like ping or traceroute to check connectivity to the SOAP service. Ensure that there are no firewall rules blocking the request.
  Validate Credentials: Ensure that the credentials used for the SOAP request are correct and have the necessary permissions to access the service.
  Service Status: Check the status of the SOAP service to ensure it is up and running. You may need to contact the service provider or check logs for any issues.
  Review Request Payload: Ensure that the SOAP request is well-formed and adheres to the expected schema. Use tools like SOAP UI to test the request independently.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in your SAP configuration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates their knowledge base with solutions to common problems.
  Logs: Review the application logs in SAP for more detailed error messages that can provide additional context.
  Documentation: Refer to the documentation for the specific SOAP service you are trying to access for any specific requirements or configurations needed.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support or your system administrator for further assistance.