How To Fix /STMC/CR_MSG466 - Error while changing chart settings; cannot load XML template

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 466

• Message text: Error while changing chart settings; cannot load XML template

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG466 - Error while changing chart settings; cannot load XML template ?

  The SAP error message /STMC/CR_MSG466 indicates that there is an issue with loading an XML template when trying to change chart settings in SAP. This error typically arises in the context of SAP BusinessObjects or SAP Analytics Cloud, where chart configurations are stored in XML format.
  Causes:
  
  Missing XML Template: The specified XML template may not exist in the system or may have been deleted.
  Corrupted XML File: The XML file could be corrupted or improperly formatted, preventing it from being loaded.
  Authorization Issues: The user may not have the necessary permissions to access the XML template.
  System Configuration Issues: There may be configuration issues within the SAP system that prevent the loading of templates.
  Network Issues: If the XML template is stored on a remote server, network issues could prevent access to the file.
  
  Solutions:
  
  Check Template Existence: Verify that the XML template exists in the expected location. If it is missing, you may need to restore it from a backup or recreate it.
  Validate XML File: If the XML file exists, check its content for any syntax errors or corruption. You can use an XML validator to ensure it is well-formed.
  Review Authorizations: Ensure that the user has the necessary permissions to access and modify the XML template. You may need to consult with your SAP security administrator.
  Check System Configuration: Review the system configuration settings related to chart settings and XML templates. Ensure that all necessary components are properly configured.
  Network Troubleshooting: If the template is stored on a remote server, check for any network connectivity issues that may be preventing access to the file.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  Documentation: Review the official SAP documentation for the specific module you are working with, as it may contain additional troubleshooting steps or configuration guidelines.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the /STMC/CR_MSG466 error message in SAP.