How To Fix ST380 - No suitable entry found

SAP Error Message - Details

• Message type: E = Error

• Message class: ST - Terminology Database

• Message number: 380

• Message text: No suitable entry found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ST380 - No suitable entry found ?

  The SAP error message ST380 ("No suitable entry found") typically occurs in the context of the SAP system's monitoring and performance analysis tools, particularly when using transaction codes like ST03N (Workload Analysis) or ST04 (Database Performance Analysis). This error indicates that the system could not find any relevant data entries for the specified criteria or time period.
  Causes:
  
  No Data Available: The most common cause is that there is no data available for the selected time period or criteria. This can happen if the data has not been collected or if the data retention period has expired.
  Incorrect Time Frame: The selected time frame may not have any recorded data. For example, if you are looking for data from a time when the system was not active or if the data was purged.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the data, leading to the error.
  Configuration Issues: There may be issues with the configuration of the monitoring tools or the data collection settings in the SAP system.
  
  Solutions:
  
  Check Time Frame: Ensure that you are selecting a valid time frame that has data available. You can try expanding the time range to see if data appears.
  Data Collection Settings: Verify that the data collection settings are correctly configured. Ensure that the relevant data collection jobs are running and that they are not failing.
  Authorization Check: Make sure that you have the necessary authorizations to access the data. You may need to consult with your SAP security team to ensure you have the right permissions.
  Data Retention Policy: Check the data retention policy in your SAP system. If data has been purged or if the retention period is too short, you may need to adjust these settings.
  Transaction ST02: Use transaction ST02 (Tune Summary) to check for any performance issues that might be affecting data collection.
  System Logs: Review system logs for any errors or warnings that might indicate issues with data collection or monitoring.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ST380 for any specific patches or updates that may address known issues.
  Documentation: Refer to the official SAP documentation for ST03N and ST04 for detailed information on how to use these tools effectively.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.