How To Fix ST315 - Error in SMTP mail address

SAP Error Message - Details

• Message type: E = Error

• Message class: ST - Terminology Database

• Message number: 315

• Message text: Error in SMTP mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ST315 - Error in SMTP mail address ?

  The SAP error message ST315, which indicates "Error in SMTP mail address," typically occurs when there is an issue with the format or validity of the email address being used in the SAP system for sending emails. This error can arise in various scenarios, such as when configuring email notifications, alerts, or when trying to send reports via email.
  Causes of ST315 Error
  
  Invalid Email Format: The email address may not conform to standard email formatting rules (e.g., missing "@" symbol, invalid characters).
  Missing Email Address: The email address field may be empty or not properly populated.
  Configuration Issues: The SMTP settings in the SAP system may not be correctly configured, leading to issues in sending emails.
  Domain Issues: The domain part of the email address may not be valid or reachable.
  User Profile Issues: The user profile may not have a valid email address assigned.
  
  Solutions to ST315 Error
  
  
  Check Email Format:
  
  Ensure that the email address is correctly formatted. It should follow the standard format (e.g., [e-mail]).
  
  
  
  Verify Email Address:
  
  Confirm that the email address is valid and exists. You can test sending an email to that address from an external email client.
  
  
  
  Review SMTP Configuration:
  
  Go to transaction code SCOT in SAP to check the SMTP configuration.
  Ensure that the SMTP node is correctly configured and that the settings (like the mail server, port, etc.) are accurate.
  
  
  
  Check User Profile:
  
  If the email is being sent from a user profile, ensure that the user has a valid email address assigned in their user settings (transaction code SU01).
  
  
  
  Test Email Sending:
  
  Use transaction code SOST to check the status of sent emails. This can help identify if there are other underlying issues with the email sending process.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes or updates that may address known issues related to SMTP and email sending.
  
  
  
  Contact System Administrator:
  
  If the issue persists, it may be necessary to involve your SAP Basis team or system administrator to investigate further.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SCOT: SMTP configuration settings.
  SOST: Monitor sent emails.
  SU01: User maintenance to check user email settings.
  
  
  
  SAP Documentation: Refer to SAP Help Portal or relevant documentation for detailed guidance on configuring SMTP settings and troubleshooting email issues.
  
  
  By following these steps, you should be able to resolve the ST315 error and ensure that emails can be sent successfully from your SAP system.