How To Fix SSP_GENERAL027 - Error in SP for paper documents: Display error

SAP Error Message - Details

• Message type: E = Error

• Message class: SSP_GENERAL - SRM: General SP's

• Message number: 027

• Message text: Error in SP for paper documents: Display error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SSP_GENERAL027 - Error in SP for paper documents: Display error ?

  The SAP error message SSP_GENERAL027, which indicates "Error in SP for paper documents: Display error," typically arises in the context of SAP's Document Management System (DMS) or when dealing with paper documents in the SAP system. This error can occur due to various reasons, including configuration issues, missing authorizations, or problems with the underlying data.
  Possible Causes:
  
  Configuration Issues: There may be incorrect settings in the SAP system related to document management or the specific service provider (SP) for handling paper documents.
  Authorization Problems: The user may not have the necessary permissions to access or display the paper documents.
  Data Integrity Issues: There could be missing or corrupted data related to the document or its metadata.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that could lead to this error.
  Network Issues: If the document is stored externally or requires network access, connectivity issues could lead to display errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the Document Management System and ensure that all necessary parameters are correctly set up.
  Verify Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access and display the paper documents. This can be checked in transaction codes like SU01 (User Maintenance) or PFCG (Role Maintenance).
  Data Validation: Check the integrity of the document and its associated metadata. Ensure that all required fields are filled and that the document is not corrupted.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that could provide additional context for the issue.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on troubleshooting.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (for Document Management settings) and SLG1 (for application logs).
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review SAP documentation related to Document Management and paper document handling for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the SSP_GENERAL027 error in your SAP system.