How To Fix /SSB/CORE667 - Application deletion succeeded but not the story deletion. Try again

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 667

• Message text: Application deletion succeeded but not the story deletion. Try again

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE667 - Application deletion succeeded but not the story deletion. Try again ?

  The SAP error message /SSB/CORE667 Application deletion succeeded but not the story deletion. Try again typically occurs in the context of SAP Analytics Cloud (SAC) when a user attempts to delete a story (a type of report or dashboard) associated with an application, but the deletion process fails for some reason.
  Cause:
  
  Permissions Issues: The user may not have the necessary permissions to delete the story.
  Dependencies: The story may be linked to other objects (like models, data sources, or other stories) that prevent its deletion.
  System Errors: There may be temporary issues with the SAP system or network connectivity that hinder the deletion process.
  Data Locking: The story might be locked by another user or process, preventing its deletion.
  Technical Issues: There could be bugs or glitches in the SAP Analytics Cloud platform.
  
  Solution:
  
  Check Permissions: Ensure that the user has the appropriate permissions to delete the story. This can be verified in the user roles and permissions settings.
  Check Dependencies: Review if the story is linked to other objects. If so, you may need to remove those links or dependencies before attempting to delete the story again.
  Retry Deletion: Sometimes, simply retrying the deletion after a short period can resolve temporary issues.
  Log Out and Log In: Logging out of the SAP Analytics Cloud and logging back in can refresh the session and resolve minor glitches.
  Clear Cache: Clear the browser cache or try a different browser to eliminate any client-side issues.
  Check for Locks: If the story is locked, check with other users or administrators to see if it can be unlocked.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with details of the error message and the steps you have taken.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Analytics Cloud for more detailed information on managing stories and applications.
  Community Forums: Check SAP Community forums for similar issues and solutions shared by other users.
  System Logs: If you have access, review system logs for any additional error messages or warnings that could provide more context on the failure.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.