How To Fix SRV064 - Line & flagged as informatory line (quantities/values will be reset)

SAP Error Message - Details

• Message type: E = Error

• Message class: SRV - Service specific messages

• Message number: 064

• Message text: Line & flagged as informatory line (quantities/values will be reset)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRV064 - Line & flagged as informatory line (quantities/values will be reset) ?

  The SAP error message SRV064, which indicates "Line & flagged as informatory line (quantities/values will be reset)," typically occurs in the context of service-related documents, such as service entry sheets or purchase orders. This message is informational and suggests that the line item in question is not being processed as a standard line item due to its status as an "informational" line.
  Cause:
  
  Informational Line Item: The line item is marked as informational, meaning it does not have a direct impact on quantities or values in the document. This could be due to the way the line was created or the settings in the document type.
  Document Type Settings: Certain document types in SAP are configured to allow informational lines, which do not affect the overall financial postings or inventory.
  User Input: The user may have inadvertently flagged the line as informational during data entry.
  
  Solution:
  
  Review Line Item: Check the line item in question to confirm if it is indeed meant to be informational. If it should be a standard line item, you may need to change its status.
  Adjust Document Type Settings: If the document type is set to allow informational lines and this is not desired, consider adjusting the configuration in the SAP system.
  Recreate the Line Item: If the line item was incorrectly flagged, you may need to delete it and recreate it as a standard line item.
  Consult Documentation: Review SAP documentation or consult with your SAP administrator to understand the implications of using informational lines in your specific business context.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to service entry sheets (e.g., ML81N) or purchase orders (e.g., ME21N) to navigate and troubleshoot effectively.
  User Training: Ensure that users are trained on how to properly enter and manage line items in SAP to avoid unintentional errors.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.