How To Fix SRV013 - Service line number must be in the customizing interval

SAP Error Message - Details

• Message type: E = Error

• Message class: SRV - Service specific messages

• Message number: 013

• Message text: Service line number must be in the customizing interval

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRV013 - Service line number must be in the customizing interval ?

  The SAP error message SRV013, which states "Service line number must be in the customizing interval," typically occurs when there is an issue with the configuration of service line numbers in the SAP system. This error is often encountered in the context of service management or service order processing.
  Cause:
  The error is caused by the service line number being outside the defined range in the customizing settings. Each service line number must fall within a specific interval that has been set up in the system. If the line number being used is not within this interval, the system will throw this error.
  Solution:
  To resolve the SRV013 error, you need to check and adjust the customizing settings for service line numbers. Here are the steps to do this:
  
  
  Access Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Logistics -> Service Processing -> Service Order -> Define Service Line Number Interval.
  
  
  
  Check the Interval:
  
  In the customizing settings, check the defined intervals for service line numbers.
  Ensure that the line number you are trying to use falls within the specified range.
  
  
  
  Adjust the Interval:
  
  If necessary, you can adjust the interval to include the line number you need.
  Make sure to save your changes after adjusting the intervals.
  
  
  
  Test the Changes:
  
  After making the adjustments, try to execute the transaction again that was causing the error to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for customizing or IW31/IW32 for creating or changing service orders.
  Authorization: Ensure you have the necessary authorizations to make changes in the customizing settings.
  Documentation: Refer to SAP documentation or help files for more detailed information on service line number configuration and related processes.
  Support: If the issue persists after checking the customizing settings, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  By following these steps, you should be able to resolve the SRV013 error and continue with your service order processing in SAP.