How To Fix SRT_LOGGING028 - Message ID &1 at pipeline ID &2 is cancelled via clean-up tool

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_LOGGING -

• Message number: 028

• Message text: Message ID &1 at pipeline ID &2 is cancelled via clean-up tool

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_LOGGING028 - Message ID &1 at pipeline ID &2 is cancelled via clean-up tool ?

  The SAP error message SRT_LOGGING028 indicates that a specific message in the SAP system was canceled via a clean-up tool. This typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO), where messages are processed and logged.
  Cause:
  
  Message Timeout: The message may have exceeded its processing time and was automatically canceled by the clean-up tool.
  Manual Intervention: An administrator or user may have manually triggered the clean-up process, leading to the cancellation of the message.
  System Configuration: The clean-up tool may be configured to remove messages after a certain period or under specific conditions.
  Error in Processing: If there was an error during the processing of the message, it might have been marked for cancellation.
  
  Solution:
  
  Check Message Status: Review the message status in the SAP PI/PO monitoring tools (e.g., Runtime Workbench) to understand why it was canceled.
  Review Logs: Look at the logs for any preceding errors or warnings that might indicate why the message was not processed successfully.
  Adjust Clean-Up Settings: If the clean-up tool is set to cancel messages too aggressively, consider adjusting the configuration settings to allow more time for message processing.
  Reprocess the Message: If the message is critical, you may need to reprocess it manually, depending on the business logic and requirements.
  Monitor System Performance: Ensure that the system is performing optimally and that there are no bottlenecks that could lead to message timeouts.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or patches related to this error message.
  Documentation: Review the SAP documentation for Process Integration/Orchestration for best practices on message handling and clean-up configurations.
  Support: If the issue persists or if you need further assistance, consider reaching out to SAP Support for help with specific configurations or troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.