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How To Fix SRT_LOG010 - Provider System with name '&1', type '&2' deactivated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_LOG - The new configuration log message class for SOAP Runtime

  • Message number: 010

  • Message text: Provider System with name '&1', type '&2' deactivated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_LOG010 - Provider System with name '&1', type '&2' deactivated ?

    The SAP error message SRT_LOG010 indicates that a provider system has been deactivated. This typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when a service provider is not available for communication.

    Cause:

    The error message can be triggered by several factors, including:

    1. Manual Deactivation: The provider system may have been manually deactivated in the SAP system configuration.
    2. Configuration Issues: There may be issues in the configuration of the provider system, such as incorrect settings or missing parameters.
    3. Network Issues: Connectivity problems between the SAP system and the provider system can lead to deactivation.
    4. Service Unavailability: The provider service may be down or not running, leading to its deactivation in the SAP system.
    5. Authorization Issues: The user or service account may not have the necessary permissions to access the provider system.

    Solution:

    To resolve the SRT_LOG010 error, you can follow these steps:

    1. Check Provider System Status:

      • Go to the SAP system and check the status of the provider system in the relevant configuration area (e.g., SOAMANAGER for web services).
      • Ensure that the provider system is activated.
    2. Re-activate the Provider:

      • If the provider system is deactivated, you can reactivate it through the configuration settings.
      • Navigate to the relevant configuration area (like SOAMANAGER) and activate the provider system.
    3. Review Configuration:

      • Verify the configuration settings for the provider system. Ensure that all required parameters are correctly set.
      • Check for any recent changes that might have affected the configuration.
    4. Check Connectivity:

      • Ensure that there are no network issues preventing communication with the provider system.
      • Test the connection to the provider system to confirm it is reachable.
    5. Check Service Availability:

      • Ensure that the service on the provider system is up and running.
      • If the service is down, restart it or contact the relevant support team.
    6. Review Authorization:

      • Check the authorization settings for the user or service account trying to access the provider system.
      • Ensure that the necessary roles and permissions are assigned.
    7. Consult Logs:

      • Review the logs for any additional error messages or warnings that might provide more context about the issue.

    Related Information:

    • Transaction Codes: You may use transaction codes like SOAMANAGER, SRT_UTIL, or SRT_MONI to manage and monitor web services and provider systems.
    • Documentation: Refer to SAP Help documentation for detailed guidance on configuring and managing provider systems in SAP PI/PO.
    • SAP Notes: Check for any relevant SAP Notes that might address known issues related to this error message.

    By following these steps, you should be able to identify the cause of the SRT_LOG010 error and implement the necessary solutions to resolve it.

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