How To Fix SRT_CORE252 - Message cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 252

• Message text: Message cancelled

What causes this issue?

Message was manually cancelled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

No action required

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE252 - Message cancelled ?

  The SAP error message SRT_CORE252, which states "Message cancelled," typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when a message processing is interrupted or canceled. This can happen for various reasons, including timeout issues, manual cancellation, or errors in the message processing logic.
  Causes:
  
  Timeouts: The message processing may take longer than expected, leading to a timeout and subsequent cancellation.
  Manual Cancellation: An operator may have manually canceled the message processing in the SAP system.
  Error in Processing Logic: There may be an error in the mapping or processing logic that causes the message to be canceled.
  System Configuration Issues: Misconfigurations in the integration settings or communication channels can lead to message cancellations.
  Network Issues: Connectivity problems between systems can also result in message cancellations.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and the integration logs (transaction SXMB_MONI) for detailed error messages and stack traces that can provide insights into why the message was canceled.
  Increase Timeout Settings: If timeouts are a frequent issue, consider increasing the timeout settings for the relevant communication channels.
  Review Message Processing Logic: Check the mapping and processing logic for any errors or inefficiencies that could lead to cancellations.
  Monitor System Performance: Ensure that the system is not under heavy load, which could affect message processing times.
  Check Configuration: Verify that all relevant configurations for the integration scenario are correct, including communication channels, receiver determination, and interface mappings.
  Retry Mechanism: Implement a retry mechanism for transient errors, if applicable, to handle temporary issues that may cause cancellations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review the official SAP documentation for Process Integration/Orchestration for best practices and troubleshooting steps.
  Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage SAP support for further assistance.