How To Fix SRT_CORE207 - Compensate message still in process

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 207

• Message text: Compensate message still in process

What causes this issue?

The compensate message is still waiting for processing by the Task
Watcher (TW) which is used for Tentative Update and Compensate or
Confirm (TU<(>&<)>C/C).
One of the reasons might be that the TW is inactive.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This is not an inconsistent message but if this state remains for a long
time, it shows probably a TU<(>&<)>C/C processing problem.
Click on "Task Watcher State" to run transaction TWADMIN for doing
further analysis.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE207 - Compensate message still in process ?

  The SAP error message SRT_CORE207: Compensate message still in process typically occurs in the context of SAP Process Orchestration (PO) or SAP PI (Process Integration) when dealing with asynchronous message processing. This error indicates that a compensation message is being attempted while the original message is still being processed, which can lead to inconsistencies in the message handling.
  Cause:
  
  Asynchronous Processing: The error often arises when a compensation message is triggered for a process that has not yet completed. This can happen if the original message is still in a processing state.
  Timeouts: If the original message takes too long to process, the system may attempt to compensate before the original message has finished.
  Message Flow Issues: There may be issues in the message flow or orchestration that lead to the compensation being triggered prematurely.
  System Performance: High system load or performance issues can delay message processing, leading to this error.
  
  Solution:
  
  Check Message Status: Verify the status of the original message in the SAP system. Ensure that it has completed processing before attempting to send a compensation message.
  Increase Timeout Settings: If timeouts are causing the issue, consider increasing the timeout settings for message processing in the relevant configuration.
  Review Process Logic: Examine the orchestration or process logic to ensure that compensation messages are only triggered when the original message has been fully processed.
  Monitor System Performance: Check for any performance bottlenecks in the system that may be causing delays in message processing. Address any identified issues.
  Error Handling: Implement robust error handling in your process to manage situations where compensation messages may be sent prematurely.
  Logs and Traces: Review logs and traces for more detailed information about the error. This can provide insights into what might be causing the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review SAP documentation related to Process Orchestration and message handling for best practices and configuration settings.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SRT_CORE207 error effectively.