How To Fix SRT_CORE172 - Service Ping not supported for &1 Adapter

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 172

• Message text: Service Ping not supported for &1 Adapter

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE172 - Service Ping not supported for &1 Adapter ?

  The SAP error message SRT_CORE172: Service Ping not supported for &1 Adapter typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue with the communication between systems, particularly when using web services.
  Cause:
  
  Unsupported Adapter: The error indicates that the service ping functionality is not supported for the specific adapter being used. This can happen if the adapter does not implement the necessary protocols or features required for the ping operation.
  Configuration Issues: There may be misconfigurations in the communication channel settings or the service endpoint.
  Network Issues: There could be network connectivity problems preventing the ping from being executed successfully.
  Service Not Available: The service you are trying to ping may not be available or is not correctly deployed.
  
  Solution:
  
  Check Adapter Compatibility: Verify that the adapter you are using supports the service ping functionality. If it does not, you may need to use a different adapter or approach for monitoring.
  Review Configuration: 
  
  Go to the Integration Directory and check the configuration of the communication channel.
  Ensure that the endpoint URL is correct and reachable.
  Check the settings for the adapter and ensure they are configured correctly.
  
  
  Test Connectivity: Use tools like telnet or ping to check if the target service is reachable from the SAP system. This can help identify network issues.
  Service Availability: Ensure that the service you are trying to ping is up and running. Check the service logs for any errors or issues.
  Update SAP Notes: Check for any relevant SAP Notes that may address this issue. Sometimes, there are patches or updates that can resolve known issues.
  Consult Documentation: Review the SAP documentation for the specific adapter you are using to understand its capabilities and limitations.
  
  Related Information:
  
  SAP PI/PO Documentation: Refer to the official SAP documentation for detailed information on configuring adapters and troubleshooting communication issues.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting production systems.
  
  By following these steps, you should be able to diagnose and resolve the SRT_CORE172 error effectively.