How To Fix SRT_CORE171 - Service Ping not supported on &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 171

• Message text: Service Ping not supported on &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE171 - Service Ping not supported on &1 ?

  The SAP error message SRT_CORE171: Service Ping not supported on &1 typically occurs in the context of SAP's web services and integration scenarios, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems. This error indicates that a service ping operation is being attempted on a service that does not support it.
  Cause:
  
  Service Configuration: The service you are trying to ping may not be configured to support the ping operation. This can happen if the service is not designed to handle ping requests or if it is not properly set up in the SAP system.
  Service Type: The service might be of a type that does not implement the necessary interfaces or methods to respond to a ping request.
  Endpoint Issues: There may be issues with the endpoint configuration, such as incorrect URLs or service definitions that do not match the expected format.
  Network Issues: There could be network-related issues preventing the ping from reaching the service or the service from responding.
  
  Solution:
  
  Check Service Configuration: Verify the configuration of the service in the SAP system. Ensure that it is set up to handle ping requests. This may involve checking the service definition in the Enterprise Services Repository (ESR) or the Integration Directory.
  Review Service Implementation: If you have access to the service implementation, check if it includes the necessary methods to handle ping requests. If not, you may need to modify the service to support this functionality.
  Test Endpoint: Use tools like SOAP UI or Postman to manually test the service endpoint. Ensure that the endpoint is reachable and responds correctly to requests.
  Check Logs: Review the logs in the SAP system for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to the SAP documentation for the specific service you are working with to understand its capabilities and limitations regarding ping operations.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP PI/PO Documentation: Review the official SAP documentation for Process Integration and Process Orchestration for detailed information on service configurations and troubleshooting.
  Service Registry: Ensure that the service is correctly registered in the service registry if applicable.
  Version Compatibility: Check for any version compatibility issues between the service and the SAP system you are using.
  
  By following these steps, you should be able to diagnose and resolve the SRT_CORE171 error effectively.