How To Fix SRT_CORE170 - Service Ping ERROR

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 170

• Message text: Service Ping ERROR

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE170 - Service Ping ERROR ?

  The SAP error message SRT_CORE170 Service Ping ERROR typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue with the communication between services. This error indicates that a service ping (a check to see if a service is reachable) has failed.
  Causes:
  
  Network Issues: There may be network connectivity problems between the systems involved in the communication.
  Service Unavailability: The target service might be down or not running.
  Configuration Errors: Incorrect configuration settings in the service endpoint or in the integration scenario.
  Firewall Restrictions: Firewalls may be blocking the communication between the systems.
  Authentication Issues: Problems with credentials or authentication mechanisms can prevent successful communication.
  Timeouts: The service may be taking too long to respond, leading to a timeout error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the systems is stable and operational. You can use tools like ping or traceroute to diagnose connectivity issues.
  Verify Service Status: Check if the target service is up and running. You can do this by accessing the service URL directly in a web browser or using tools like Postman.
  Review Configuration: Double-check the configuration settings in the SAP PI/PO system, including the service endpoint, authentication details, and any relevant parameters.
  Firewall Settings: Ensure that firewalls are configured to allow traffic between the systems. You may need to work with your network team to verify this.
  Check Logs: Review the logs in the SAP system for more detailed error messages that can provide additional context about the failure.
  Increase Timeout Settings: If the service is taking too long to respond, consider increasing the timeout settings in the configuration.
  Test with Different Credentials: If authentication is an issue, verify that the correct credentials are being used and that they have the necessary permissions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SRT_CORE170 for any specific patches or updates that may address known issues.
  Documentation: Review the SAP documentation for PI/PO for best practices on service configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users facing similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.