How To Fix SRT_CORE038 - RBAM internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 038

• Message text: RBAM internal error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE038 - RBAM internal error occurred ?

  The SAP error message SRT_CORE038 indicates that an internal error occurred in the SAP system related to the SAP Web Services or SAP Process Integration (PI). This error is often associated with issues in the configuration or execution of web service calls, particularly in the context of the SAP NetWeaver platform.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration of the web service or the service consumer/producer can lead to this error.
  Network Issues: Problems with network connectivity or firewall settings that prevent proper communication between systems.
  Service Endpoint Problems: The endpoint URL may be incorrect or the service may not be available.
  Authorization Issues: Insufficient permissions for the user or service account trying to access the web service.
  Data Issues: Invalid or unexpected data being sent in the request can cause processing errors.
  System Bugs: There may be bugs in the SAP system or specific components that lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the web service in both the service provider and consumer systems. Ensure that all parameters are correctly set.
  Test Connectivity: Use tools like SOAP UI or Postman to test the web service endpoint directly. This can help identify if the service is reachable and functioning correctly.
  Review Logs: Check the SAP application logs (transaction SLG1) and the system logs (transaction SM21) for more detailed error messages that can provide insights into the issue.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to access the web service.
  Validate Input Data: Ensure that the data being sent in the request is valid and conforms to the expected format.
  Update SAP System: If the issue is due to a known bug, check for any available patches or updates from SAP that may resolve the issue.
  Contact SAP Support: If the problem persists, consider reaching out to SAP support with detailed information about the error, including logs and configuration settings.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for web services and PI for best practices and configuration guidelines.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to diagnose and resolve the SRT_CORE038 error effectively.