How To Fix SRT_CORE001 - Failure in SOAP processing occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 001

• Message text: Failure in SOAP processing occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE001 - Failure in SOAP processing occurred ?

  The SAP error message SRT_CORE001 indicates that there was a failure in processing a SOAP message. This error typically occurs in the context of SAP's web services and can be related to various issues, including configuration problems, network issues, or data format errors.
  Causes of SRT_CORE001
  
  
  Configuration Issues: Incorrect configuration of the web service or the service consumer can lead to this error. This includes issues with the service endpoint, authentication, or security settings.
  
  
  Network Problems: Connectivity issues between the SAP system and the external service can cause SOAP processing failures. This could be due to firewalls, proxy settings, or DNS resolution problems.
  
  
  Data Format Errors: If the SOAP message being sent or received does not conform to the expected format (e.g., missing required fields, incorrect data types), it can lead to processing failures.
  
  
  Service Availability: The external service being called may be down or not reachable, leading to a failure in processing the SOAP request.
  
  
  Timeouts: If the response from the external service takes too long, it may result in a timeout error.
  
  
  Version Mismatch: If there is a mismatch in the expected SOAP version (e.g., SOAP 1.1 vs. SOAP 1.2), it can lead to processing errors.
  
  
  Solutions to SRT_CORE001
  
  
  Check Configuration: Review the configuration settings for the web service in SAP. Ensure that the endpoint URL, authentication methods, and security settings are correctly configured.
  
  
  Network Connectivity: Verify that there are no network issues preventing communication with the external service. Check firewall settings, proxy configurations, and ensure that the service is reachable.
  
  
  Validate SOAP Messages: Use tools like SOAP UI or Postman to test the SOAP messages being sent and received. Ensure that they conform to the expected schema and contain all required fields.
  
  
  Monitor Service Availability: Check the status of the external service to ensure it is up and running. If the service is down, you may need to wait until it is restored.
  
  
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system for the web service calls.
  
  
  Check Logs: Review the SAP application logs (transaction SLG1) and the SOAP communication logs (transaction SRT_UTIL) for more detailed error messages that can provide insights into the root cause.
  
  
  Update SAP Notes: Check for any relevant SAP Notes that may address known issues related to SOAP processing and apply any necessary updates or patches.
  
  
  Related Information
  
  
  Transaction Codes: 
  
  SRT_UTIL: For monitoring and troubleshooting SOAP communication.
  SLG1: For viewing application logs.
  
  
  
  SAP Notes: Search the SAP Support Portal for notes related to SRT_CORE001 or SOAP processing issues.
  
  
  Documentation: Refer to SAP's official documentation on web services and SOAP processing for best practices and troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SRT_CORE001 error in your SAP system.