How To Fix /SRMSMC/INTEGRATION098 - Contact person &1 created in the sell-side system (buy-side cont. id: &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/INTEGRATION -

  • Message number: 098

  • Message text: Contact person &1 created in the sell-side system (buy-side cont. id: &2)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/INTEGRATION098 - Contact person &1 created in the sell-side system (buy-side cont. id: &2) ?

    The SAP error message /SRMSMC/INTEGRATION098 typically indicates an issue related to the integration between the sell-side and buy-side systems in the SAP Supplier Relationship Management (SRM) environment. This error message suggests that a contact person has been created in the sell-side system, but there is a mismatch or issue with the corresponding buy-side contract ID.

    Cause:

    1. Data Synchronization Issues: The contact person may have been created in the sell-side system without proper synchronization to the buy-side system.
    2. Configuration Errors: There may be configuration issues in the integration settings between the sell-side and buy-side systems.
    3. Missing or Incorrect Data: The contact person data may be incomplete or incorrect, leading to issues when trying to reference it in the buy-side system.
    4. Integration Errors: There could be errors in the middleware or integration layer that is responsible for transferring data between the two systems.

    Solution:

    1. Check Data Consistency: Verify that the contact person data exists in both the sell-side and buy-side systems. Ensure that all required fields are populated correctly.
    2. Review Integration Settings: Check the configuration settings for the integration between the sell-side and buy-side systems. Ensure that the necessary mappings and connections are correctly set up.
    3. Re-Synchronize Data: If there are discrepancies, consider re-synchronizing the data between the two systems. This may involve using transaction codes or tools specific to your SAP environment.
    4. Error Logs: Review the error logs in both systems to identify any additional details that may help diagnose the issue.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be required.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BBP_PD, BBP_CTR, or others that may be used to manage and troubleshoot SRM data.
    • Integration Framework: Understand the integration framework being used (e.g., SAP PI/PO) and check for any known issues or updates.
    • User Roles and Authorizations: Ensure that the user roles and authorizations are correctly set up for both systems to allow for the creation and synchronization of contact persons.

    By following these steps, you should be able to identify and resolve the issue related to the /SRMSMC/INTEGRATION098 error message.

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