How To Fix /SRMSMC/INTEGRATION081 - Supplier &1, contact person &2: e-mail address missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/INTEGRATION -

• Message number: 081

• Message text: Supplier &1, contact person &2: e-mail address missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/INTEGRATION081 - Supplier &1, contact person &2: e-mail address missing ?

  The SAP error message /SRMSMC/INTEGRATION081 indicates that there is a missing email address for a supplier contact person in the Supplier Relationship Management (SRM) module. This error typically arises during integration processes, such as when data is being transferred between systems (e.g., from SAP SRM to SAP ERP or other systems).
  Cause:
  The error is caused by the absence of an email address for the specified supplier contact person. This can happen due to:
  
  Incomplete Data Entry: The contact person was created without providing an email address.
  Data Migration Issues: During data migration from legacy systems, email addresses may not have been transferred correctly.
  System Configuration: The system may require an email address for certain processes, and if it is not configured to allow empty fields, this error will occur.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Supplier Contact Information:
  
  Navigate to the supplier master data in the SAP SRM system.
  Locate the specific supplier and contact person mentioned in the error message.
  Verify if the email address is indeed missing.
  
  
  
  Update Contact Person Details:
  
  If the email address is missing, enter a valid email address for the contact person.
  Save the changes to the supplier contact information.
  
  
  
  Data Validation:
  
  Ensure that all required fields for supplier contact persons are filled out correctly to prevent similar errors in the future.
  
  
  
  Integration Configuration:
  
  If this error occurs frequently, review the integration settings to ensure that they are configured to handle cases where email addresses may be missing or to provide default values if necessary.
  
  
  
  Testing:
  
  After updating the contact information, re-run the integration process to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage supplier data in SAP.
  Documentation: Refer to SAP Help documentation for Supplier Relationship Management for more details on managing supplier data and integration processes.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By ensuring that all required fields, especially the email address for contact persons, are filled out correctly, you can prevent this error from occurring in the future.