How To Fix /SRMSMC/INTEGRATION077 - Error: customizing for buy-side system is missing (/srmsmc/d_syschr)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/INTEGRATION -

• Message number: 077

• Message text: Error: customizing for buy-side system is missing (/srmsmc/d_syschr)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/INTEGRATION077 - Error: customizing for buy-side system is missing (/srmsmc/d_syschr) ?

  The SAP error message /SRMSMC/INTEGRATION077 indicates that there is a missing customization for the buy-side system in the context of the SAP Supplier Relationship Management (SRM) system. This error typically arises when the system is trying to integrate with a buy-side system (like SAP ERP) and cannot find the necessary configuration settings.
  Cause:
  
  Missing Customizing Entries: The error suggests that the necessary customizing entries for the buy-side system are not maintained in the SRM system. This could be due to incomplete configuration during the initial setup or changes in the system that were not properly reflected in the customizing settings.
  Incorrect System Configuration: If the system is not correctly configured to recognize the buy-side system, it may lead to this error.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production) and the transport was incomplete or failed, this could also result in missing entries.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO in the SRM system.
  Navigate to the relevant customizing path for the integration with the buy-side system.
  Ensure that all necessary entries are maintained, particularly those related to the buy-side system configuration.
  
  
  
  Maintain System Configuration:
  
  Use transaction SM30 to access the relevant table (e.g., /SRMSMC/D_SYSCHR) and check if the entries for the buy-side system are present.
  If they are missing, you may need to create new entries based on the requirements of your integration scenario.
  
  
  
  Review Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary customizing settings were included and successfully imported.
  If there were issues, you may need to re-transport the relevant customizing settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of SRM you are using. There may be specific instructions or known issues that could help resolve the error.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the integration with the buy-side system is functioning correctly and that the error no longer appears.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuring the buy-side system.
  Integration Scenarios: Familiarize yourself with the integration scenarios between SRM and the buy-side system to ensure that all necessary configurations are in place.
  Support: If the issue persists after checking the configurations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the /SRMSMC/INTEGRATION077 error in your SAP system.