How To Fix /SRMSMC/INTEGRATION004 - Supplier &1: contact data for contact person &2 missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/INTEGRATION -

• Message number: 004

• Message text: Supplier &1: contact data for contact person &2 missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/INTEGRATION004 - Supplier &1: contact data for contact person &2 missing ?

  The SAP error message /SRMSMC/INTEGRATION004 indicates that there is missing contact data for a specified contact person associated with a supplier. This error typically arises in the context of Supplier Relationship Management (SRM) or when integrating supplier data with other systems.
  Cause:
  The error is triggered when the system attempts to process a supplier's contact information, but the required contact data for the specified contact person is not available. This could be due to several reasons:
  
  Incomplete Data Entry: The contact person may not have been fully defined in the system, missing essential details such as email, phone number, or address.
  Data Synchronization Issues: If the supplier data is being integrated from another system (like an ERP), there may be discrepancies or missing information in the source data.
  Configuration Issues: There may be configuration settings in the SRM or integration settings that are not correctly set up to handle contact data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contact Person Data:
  
  Navigate to the supplier master data in the SAP system.
  Verify that the contact person specified in the error message has all the required fields filled out, including:
  
  Name
  Email address
  Phone number
  Address
  
  
  If any of these fields are missing, complete the information.
  
  
  
  Data Synchronization:
  
  If the supplier data is being pulled from another system, ensure that the integration process is correctly configured and that the source system has complete and accurate data.
  You may need to re-run the data synchronization process after correcting any issues.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SRM system to ensure that the contact data fields are correctly mapped and required fields are set up as needed.
  Consult with your SAP Basis or technical team if you suspect configuration issues.
  
  
  
  Testing:
  
  After making the necessary corrections, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage supplier and contact data.
  Documentation: Refer to SAP Help documentation for Supplier Relationship Management for detailed information on managing supplier and contact data.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By ensuring that all required contact data is present and correctly configured, you should be able to resolve the error message and continue with your supplier management processes.