How To Fix /SRMSMC/EXT_COMMON031 - Upload a file


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/EXT_COMMON -

  • Message number: 031

  • Message text: Upload a file

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/EXT_COMMON031 - Upload a file ?

    The SAP error message /SRMSMC/EXT_COMMON031 typically indicates an issue related to file uploads in the SAP Supplier Relationship Management (SRM) system. This error can occur when there is a problem with the file being uploaded, the configuration of the upload process, or the system settings.

    Cause

    1. File Format Issues: The file being uploaded may not be in the expected format or may be corrupted.
    2. File Size Limitations: The file size may exceed the maximum limit set in the system.
    3. Authorization Issues: The user may not have the necessary permissions to upload files.
    4. Configuration Errors: There may be issues with the configuration settings for file uploads in the SRM system.
    5. Network Issues: Temporary network issues may prevent the file from being uploaded successfully.

    Solution

    1. Check File Format: Ensure that the file you are trying to upload is in the correct format and is not corrupted. Common formats include CSV, XLSX, etc.
    2. Verify File Size: Check the size of the file and ensure it does not exceed the maximum allowed size. You may need to split the file into smaller parts if it is too large.
    3. Review User Permissions: Ensure that the user has the necessary authorizations to perform file uploads. This may involve checking roles and permissions in the SAP system.
    4. Check Configuration Settings: Review the configuration settings related to file uploads in the SRM system. This may involve checking transaction codes like SPRO for relevant settings.
    5. Network Stability: Ensure that there are no network issues that could be affecting the upload process. You may want to try uploading the file from a different network or at a different time.
    6. Consult Logs: Check the application logs for more detailed error messages that can provide additional context about the issue.

    Related Information

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
    • Documentation: Refer to the official SAP documentation for SRM regarding file uploads and related configurations.
    • Community Forums: Consider searching or posting in SAP community forums or support channels for additional insights from other users who may have encountered the same issue.

    If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

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